I think you’ll agree that many dentists hold on to a difficult employee much longer than we need to. The problem with this is we waste far too much time and resources settling for mediocrity when managing dental staff. In the past I’ve held on to more than one employee out of fear, but now I know we don’t have to settle. We’ve all done that. We’ve all found excuses for why we should keep the wrong person around. The good news is we can learn how to do it better the next time around. How can we make the right...
I am a huge fan of my next guest. CJ is a former Nurse turned Audiologist turned Ear Wax Remover. As an Audiologist, CJ found herself lonely on the job, frustrated, and miserable with all the driving she had to do. She felt her clients didn’t see the value in what she had to offer, nor did they appreciate her. When she realized her normally happy-go-lucky side was missing, she knew she had to change. That’s right. CJ removes ear wax for a living, and she loves it! CJ created her own career change– twice! Although she is not a...
Remember how I said you cannot do this business alone? Well, I’m about to contradict myself. You have to do this business alone. Wait! What? First I said you cannot do this alone, and now I’m saying you have to? Well, they’re both true. You have to do it alone… when you are not relying on your teammates, which is most of the time. Most of the time, you are doing the behind-the-scenes work that sets you up to work with others. If you don’t lay the ground work for your business, there is nothing for your team to help...
Since I had never been in the network marketing industry before and had no clue what to do, I was a sponge for any information I could get. When I opened my starter package, I felt a little overwhelmed, but my excitement for my new career experiment kept me going. There was a lot of information, and I had no idea where to begin. Turns out, it’s not unlike buying a new TV or a desk from IKEA: it helps to read the manual. My kit was like a manual that told me exactly where to start, so I just...
I know, I know… my last post was pretty self-indulgent. I mean, most people can’t relate to such specific tales of bosses being hypocrites that have strict payment policies when they don’t have the courtesy to pay their own bills. Or bosses who manipulate and lie to their staff in order to control them. Or bosses that are too stupid to recognize that you are there to help their business, not compete with them. As an associate my role in the dental office was always unique. I was sort of a boss and sort of not. So when it was convenient...
Remember those quizzes from Seventeen magazine? Seventeen (magazine) (Photo credit: Wikipedia) While my values and morals were taking shape during my teenage years, these quizzes helped guide me to make important life decisions. When my high school crush started dating my best friend, I still wondered: Is He More Than Just a Friend? (I needed to be sure he didn’t like me.) When word got out that my friend’s parents were out of town for the weekend, I needed to be prepared and know: What’s Your Party Personality? (Just took this, and I happen to be the Perfect Party Personality!!!!) ...
At first glance, reading the history of how tumultuous my relationship was with dentistry, it might appear that I am placing all of the blame on bad jobs, mean bosses, or difficult patients. But those are just details. The fact is that I am responsible for how this all ended up. I had a choice. (more…)
I’ve never been one to ask other people for help. I worry that it would inconvenience them way too much. Plus, I like to be independent. Seven years into my career, I finally realized how stuck I really was, spiraling around the same patterns throughout the years. I couldn’t break the cycle. I was too scared. But I finally decided that I could no longer continue this way. I needed help. The day I chose to ask for it will forever be etched into my memory. That day was just as miserable as every other day had become at my...
